111abc Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 111abc collects, how we use it, how long we keep it, and the rights you hold over your own information as a player on our platform.
1. Introduction
This Privacy Policy ("Policy") describes how 111abc ("111abc", "we", "us", "our") collects, uses, stores, and protects personal data provided by users ("you", "your", "the Player") when you access or use the 111abc website at https://111abc.org, including all associated gaming services, sports betting markets, payment functions, and customer support channels.
111abc is committed to handling your personal data with transparency, integrity, and care. We collect only what is necessary to deliver a safe and functional platform experience to players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.
By registering an account on 111abc, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not create an account or use the 111abc platform.
We reserve the right to update this Policy at any time. When we make material changes, the revised Policy will be posted on this page with an updated effective date. Your continued use of the platform after any such changes constitutes your acceptance of the updated Policy.
2. Personal Data We Collect
111abc collects personal data through several channels: directly from you when you register or use our services, automatically through your interactions with our platform, and from third-party payment processors when you make deposits or withdrawals. The categories of personal data we collect include the following:
Registration & Identity Information
Full name, date of birth, nationality, username, and copies of identity documents such as your Bangladesh National Identity Card (NID) or passport submitted during KYC verification.
Contact Information
Mobile number, email address, and correspondence address. These are used for account communications, transaction notifications, support queries, and responsible gaming interventions.
Payment & Transaction Data
Deposit and withdrawal amounts, transaction timestamps, payment method identifiers (bKash number, Nagad number, Rocket number, bank account references), and transaction history. Full payment credentials are never stored on 111abc servers — they are handled by our MFS and banking partners.
Gaming & Betting Activity
Game session data, bet history, sports betting selections, win/loss records, bonus usage, session duration, and responsible gaming tool interactions. This data is used to maintain accurate account records, process disputes, and monitor for problem gambling patterns.
Device & Technical Information
IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), session cookies, and access logs. This information is collected automatically when you visit our platform and is used for security monitoring, fraud prevention, and service optimisation.
Support & Communications Records
Records of your communications with 111abc's support team via live chat or email, including the content of those messages and any attached documents. These records are retained to ensure continuity of support and to resolve disputes.
3. How We Use Your Personal Data
111abc uses the personal data we collect for the following lawful purposes. We will only use your data in ways that are compatible with the reason it was originally collected.
- Account management. To create, verify, maintain, and close your player account, and to authenticate your identity each time you log in.
- Service delivery. To process deposits and withdrawals via bKash, Nagad, Rocket, and supported bank channels; to record betting activity; and to calculate and credit winnings and bonuses accurately.
- KYC and fraud prevention. To verify your age and identity in compliance with our responsible gaming obligations, and to detect and prevent fraudulent, collusive, or money-laundering activity on the platform.
- Customer support. To respond to your queries, resolve complaints, and provide technical assistance in connection with your use of the platform.
- Responsible gaming. To monitor gameplay patterns for signs of problem gambling and, where necessary, to reach out proactively with information about responsible gaming tools and support resources.
- Platform improvement. To analyse anonymised aggregated usage data for the purpose of improving our platform's performance, game selection, user interface, and overall player experience.
- Promotional communications. To send you information about bonuses, promotions, and seasonal campaigns (such as Eid, Pohela Boishakh, and BPL season offers) where you have consented to receive such communications. You may opt out of marketing emails at any time by contacting support.
- Legal compliance. To maintain records required for legal, regulatory, or audit purposes, and to cooperate with lawful requests from competent authorities where required.
4. Cookies & Tracking Technologies
111abc uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit our website. Cookies allow us to recognise your device, remember your preferences, maintain your session, and gather analytical data about how our platform is used.
- Essential cookies. Required for the platform to function. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without ceasing to use the platform.
- Functional cookies. Remember your language preference, display settings, and other personalisation choices to improve your experience across sessions.
- Analytical cookies. Collect anonymised data about how players navigate the platform — which pages are visited most frequently, session duration, and similar metrics. This data helps us identify areas for improvement.
- Security cookies. Used to detect and prevent fraudulent logins, bot activity, and other security threats. These cookies may flag unusual access patterns for review by our security team.
You may control cookie behaviour through your browser settings. Note that disabling certain cookies may affect the functionality of the 111abc platform, including your ability to maintain a logged-in session.
5. Data Sharing & Third Parties
111abc does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only where it is strictly necessary and only with the categories of recipients listed below:
- Payment processors. We share transaction-relevant data with bKash, Nagad, Rocket, and our banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank) solely to process your deposits and withdrawals. These providers are subject to their own privacy policies and data protection obligations.
- Game software providers. Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data necessary to deliver their games. These providers are contractually bound to use such data only for the purpose of providing the relevant gaming services to 111abc players.
- Identity verification services. Third-party KYC providers may process your identity documents and biometric data (if applicable) for the purpose of verifying your age and identity. All such providers operate under strict data processing agreements.
- Fraud prevention and security. We may share technical data (IP address, device fingerprint) with fraud prevention and cybersecurity service providers to protect the integrity of our platform and our players' accounts.
- Legal and regulatory authorities. We may disclose personal data to law enforcement, regulatory bodies, or other competent authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 111abc or its players.
6. Data Retention Periods
111abc retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following table outlines our standard retention periods by data category:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
7. Your Privacy Rights
As a player on the 111abc platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, and in any case within 30 calendar days of receipt.
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Ask us to correct any inaccurate or incomplete personal data we hold.
Right to Erasure
Request deletion of your data where it is no longer needed, subject to legal retention obligations.
Right to Restrict Processing
Ask us to suspend use of your data while a dispute or accuracy query is resolved.
Right to Data Portability
Receive a structured, machine-readable copy of your personal data for transfer to another provider.
Right to Object
Object to processing of your data for direct marketing or where processing is based solely on our legitimate interests.
8. Data Security
111abc implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
- 256-bit SSL/TLS encryption. All data transmitted between your device and the 111abc platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Secure password storage. User passwords are never stored in plain text. They are processed using one-way cryptographic hashing with salting before storage.
- Access controls. Access to production systems and player data is restricted to authorised 111abc personnel on a strict need-to-know basis. All internal access is logged and audited.
- Intrusion detection. Our platform is monitored continuously for unusual traffic patterns, login anomalies, and potential security incidents using automated detection systems.
- Vulnerability management. Regular security reviews and testing are conducted to identify and remediate vulnerabilities in our platform before they can be exploited.
While 111abc takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and for notifying 111abc immediately if you suspect unauthorised access to your account.
9. Minors & Age Restriction
111abc is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes an age declaration, and we conduct identity verification checks to confirm that players meet the minimum age requirement.
If 111abc becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on 111abc, please contact us immediately at [email protected] so that we can investigate and act promptly.
10. Changes to This Policy
111abc reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page, and the "Last updated" date at the top of this page will be revised accordingly. For material changes that significantly affect how we process your personal data, we will endeavour to provide advance notice via account email or a prominent notice on the platform.
We encourage you to review this Policy periodically to stay informed about how 111abc protects your personal data. Your continued use of the platform after any changes to this Policy constitutes acceptance of the updated terms.
11. Contact & Data Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111abc handles your personal data, please contact our support team. All privacy-related enquiries are handled with strict confidentiality.
Response time: Within 2 business days for privacy-related requests.
Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6).
When submitting a data subject request (access, rectification, erasure, etc.), please include your registered username and a brief description of your request so that we can locate your records efficiently and respond without unnecessary delay.
Your Data. Your Rights. Our Commitment.
Have more questions about how 111abc keeps your account safe? Browse our FAQ, explore our casino games, or log in to manage your privacy settings directly from your account dashboard.